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You are here: Home Resources For Participants Cancellation Policy for Wilderness Programs

Cancellation Policy for Wilderness Programs

Details on cancellations more than 2 months before program start, more than 1 month before program start, and less than one month before program start.

Thanks so much for considering one of our unique, life-affirming wilderness programs. Here are the details of our cancellation policy.

Nonrefundable Deposit:

As an educational, mission-based nonprofit, we channel all available funds to run our lean operation, deliver soul-enriching community programs, and prepare for transformational rite of passage journeys. Your deposit funds essential operations and securing skilled staff and necessary resources in advance, and is nonrefundable.

Balance of Program Fee (funds paid less nonrefundable deposit):

- 60 days or more before program send date, full refund of balance

In the case of cancellation more than 2 months before the program: program payment minus deposit will be refunded.

- 30 days or more before program send date, half refund of balance

In the case of cancellation more than 1 month before the program: half of program payment minus deposit will be refunded.

- 29 days or less before program send date, no refund of balance (see Exception*)

No refund will be issued. Our Special Use Permits with the park service limit our programs to 9 participants, with 3 adult guides who are hired in advance. Due to the intensive nature and depth of commitment involved in our programs, it often takes time for families to research, connect with staff, and decide to enroll. In addition, families tend to book their summer activities far in advance. It is very rare that participants join us in the last few weeks before program send, so your cancellation is likely to leave an open seat on our van, and an open space in the connected tribe of participants.

- After start of program, no refund of balance

If a participant withdraws after the start of a program, no refund will be issued. In some cases of extenuating circumstances, solely at Journeys discretion, partial credit towards a future program may be allowed.

*Exception:

In the case of cancellation due to serious injury or emergency: half of your full payment will be applied as a credit towards a future program.

Let our office know if you have any questions.

 

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